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  • My Week's Discoveries: Healthcare & Design

    10:47 am on November 20, 2012 | 0 comments Permalink | Reply
    Tags: , , design, healthcare

    I’ve been spend­ing a lot of time in the health­care world for obvi­ous rea­sons, and have been immers­ing myself with knowl­edge from all angles. One of the more fas­ci­nat­ing angles is the cross sec­tion of health­care and design. Here’s a cou­ple of my favourite findings:

    1) Cut­ting for Stone by Abra­ham Verghese

    It’s been a while since I’ve read a work of fic­tion and I was highly rec­om­mended this book by my Acu­men Fund col­leagues. I fin­ished this book over the week­end and was so cap­tured by the story, out­raged on behalf of the pro­tag­o­nist, delighted by the inten­sity, and over­all over­whelmed at how beau­ti­fully writ­ten this book was. It’s a story that takes place from Ethiopia to New York, about love, med­i­cine and the inter­twin­ing of fate.

    We are all fix­ing what is bro­ken. It is the task of a life­time. We’ll leave much unfin­ished for the next generation

    - Cut­ting for Stone, A. Verghese

    2) Butaro Hos­pi­tal in Rwanda 

    When you look at East Africa’s health­care land­scape, Rwanda stands out as a med­ical suc­cess. Health indi­ca­tors have improved on all counts since the geno­cide, all pri­mar­ily due to the suc­cess of a uni­ver­sal health insur­ance, where the poor­est 25% of Rwan­dans get free med­ical care. One of my favourite things about the Rwan­dan health­care land­scape is a hos­pi­tal, Butaro hos­pi­tal that was designed by MASS Design Group The hos­pi­tal has no hall­ways, so patients can’t gather in close spaces, and the air in the wards are changed more than 12 times per hour to pre­vent patients from being infected by other patients — par­tic­u­larly, with multi-drug-resistant TB.

    Image taken from: Arch­Daily by Iwan Baan

    3) Future of health­care is Social - Fast Company 

    I recently was in Tan­za­nia attend­ing and speak­ing at a mobile health con­fer­ence orga­nized by USAID and the MIn­istry of Health of Tan­za­nia. The theme at hand was the increas­ing tech­nol­ogy and mobile pen­e­tra­tion that is chang­ing the health land­scape in Africa. There are over 500 mhealth projects deployed around the world with the major­ity of projects (over 30%) being in Africa. I really enjoyed this arti­cle by Fast Com­pany on the increas­ing social nature that comes along with the increased tech­nol­ogy pres­ence in health­care. Also worth read­ing is another arti­cle by Fast Com­pany, on 5 steps to design­ing a bet­ter health­care sys­tem.

    4)  Design for trust - UX Magazine 

    Good design isn’t beau­ti­ful. Good design builds trust. As an investor, when I eval­u­ate health­care inter­ven­tions, I look to see how the ser­vice accounts for fac­tors that mat­ter to a person’s dig­nity: they way they are being treated, train­ing of health­care staff and acces­si­bil­ity of infor­ma­tion. This is espe­cially impor­tant when deal­ing with the poor, who are used to being mar­gin­al­ized, and not receiv­ing proper ser­vice. The arti­cle is more web-based trust, but rel­e­vant nev­er­the­less, when think­ing about how you inter­act with a patient. At the end of the day, when receiv­ing med­ical news, every­one wants infor­ma­tion that is “cor­rect, com­plete and unbiased.”

    7) Design­ing Hand­wash­ing — Core77

    An older arti­cle, but a goodie in address­ing one the most fun­da­men­tal issues in health­care: Hand­wash­ing. A great read in explor­ing: Move­ment Design, Mus­cle mem­ory, move­ment scripts and fluidity.

     
  • Storytelling & Four Shifting Forces

    2:27 pm on October 22, 2012 | 0 comments Permalink | Reply
    Tags: , , , design, , , technology,

    Back in New York, I attended one of the best Cre­ative Morn­ings ses­sions, a cap­ti­vat­ing talk deliv­ered by Jonathan Har­ris on the sto­ry­telling. I’ve blogged before on decon­struct­ing the power of sto­ry­telling, and if you’re look­ing to under­stand more about this, Jonathan Har­ris’ projects are absolutely remark­able. They have ranged from doc­u­ment­ing an Eskimo whale hunt to cap­tur­ing human emo­tion on the inter­webs to inter­view­ing Tibetans on hap­pi­ness. Here’s his Cre­ative Morn­ing talk and my visual notes from that day:


     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    So my notes couldn’t quite cap­ture the tail bit of his talk (I basi­cally ran out of space!), but essen­tially, he high­lights key trends that he is observ­ing in our evolv­ing world of tech and storytelling:

    1) Rise of Social Engi­neers: Never before has there been such a small sub­sec­tion of soci­ety ( aka. soft­ware devel­op­ers in tech star­tups who are hav­ing a big effect of mil­lions of human through design of software.

    2) Urges & Out­comes: All tech extends some pre­ex­ist­ing urge. What is the urge within humans that needs to be enhanced?

    3) The Ethics of Code: How can we reg­u­late soft­ware? Could there be a self-directed eth­nics from the cre­ators of soft­ware? This ties in back to point 1 on the respon­si­bil­i­ties of a social engi­neer, given their wide-spread influence.

    4) Heal­ers & Deal­ers: Star­tups are basi­cally falling into two buck­ets: heal­ers and deal­ers. Heal­ers: mar­ket­place com­pa­nies that con­nect peo­ple. e.g. kick­starter. Deal­ers: Atten­tion economies that take up your finite resource aka. time by con­vinc­ing peo­ple to spend time on their product/sites. e.g. facebook.

    ***

    All in all, I was very struck after the end of his talk with this question(s): what kind of pres­ence do you want to have in this world? Am I a healer or a dealer? As our world’s lan­guage con­tin­ues to trend towards a technology-based one, how do we posi­tion our­selves to become cre­ators once more, instead of just cura­tors of information?

    For now, I sup­pose I am sat­is­fied with being a Healer in the invest­ment world. The big­ger pic­ture of all of this, is won­der­ing, as an investor, what trends in soci­ety do I want to help accelerate…

     
  • My Week's Discoveries: Malaysia

    9:17 am on August 31, 2012 | 0 comments Permalink | Reply
    Tags: , , , design, , , , , , , ,

    So, I’ve been in South East Asia for the past three weeks, namely Malaysia and Sin­ga­pore. The trip has been long time com­ing as I haven’t been back to my home coun­try in over five years, and boy — am I ever glad I did. I have never been so inspired, hum­bled and proud of my fel­low coun­try­men for the incred­i­ble work that they are doing in South East Asia. If you have the priv­i­lege to be involved with their orga­ni­za­tions or have a cof­fee with these remark­able indi­vid­u­als, I assure you that it will be time well spent. Also, given that today is Inde­pen­dence day in Malaysia, thought it would be timely to share a few of my dis­cov­er­ies with you.

    1) Malaysia Social Enter­prise Alliance

    This is a Malaysian orga­ni­za­tion for social enter­prises and entre­pre­neurs with solu­tions to some of the most urgent social prob­lems in Malaysia and glob­ally. One of their more notable endeav­ors is Change­Week­end, a 9–10 month pro­gram as a facil­i­ta­tive plat­form that would equip orga­ni­za­tions with design think­ing and devel­op­men­tal skills. Even more incred­i­ble is the dri­ving force behind all of this is a won­der­ful lady, Ellynita Lamin, who has a heart of gold and is trail­blaz­ing her way in this part of the world. Don’t just take my word for it, check out what one of the local news­pa­pers has to say about her work too!

    2) Teach for Malaysia 

    Teach for Malaysia (TFM) enlists Malaysia’s most promis­ing lead­ers to improve edu­ca­tion in Malaysia. It mod­els after Teach for Amer­ica, where it is a two-year, fel­low­ship pro­gram where fel­lows are placed in local schools. Besides the fel­low­ship, the team has not only enlisted an incred­i­ble amount of sup­port from pri­vate and the Min­istry of Edu­ca­tion, but clear strat­egy and vision in how fel­lows can trans­form Malaysia’s edu­ca­tion sys­tem from inside out. Change is on the hori­zon. This ini­tia­tive is par­tic­u­larly close to home for me as I went through the pub­lic edu­ca­tion sys­tem in Malaysia (yes, just like the adorable kids in the video!) and to get a glimpse of what TFM is up to, check out the video below.

    3) Week­end: The Week­end Movement 

    This is a com­mu­nity of peo­ple that is cre­at­ing a week­end move­ment where they come together to build projects, cre­ate solu­tions and bring great ideas to life. So far, their week­ends con­sist of Hack Week­end, Make Week­end and Change Week­end, and I’m sure it doesn’t stop there. The week­ends are designed to kick­start inno­va­tion and new projects. If you ever are in Malaysia for a week­end that coin­cides with one of their work­shops, def­i­nitely don’t hes­i­tate to check it out!

    4) Malaysia Design Archive 

    This is a beau­ti­ful project com­bin­ing design, his­tory and preser­va­tion of cul­ture. The project traces, maps and doc­u­ments the devel­op­ment of graphic design in Malaysia to pro­tect our visual his­tory. Malaysia’s his­tor­i­cal design influ­ences are par­tic­u­larly fas­ci­nat­ing as this is a meet­ing point and cul­tural cross­ing of the East and West — from ornate Islamic texts, to Chi­nese cal­lig­ra­phy and Euro­pean engrav­ings. As you browse the site, the graph­ics tell a won­der­ful story of Malaysia’s cul­tural trans­for­ma­tion. I highly rec­om­mend you start here.

    5) Other notable mentions:

    • SOLS 24/7: edu­ca­tion pro­gram in Cam­bo­dia, Laos, East Timor, Malaysia and Thai­land that has edu­cated over 80,000 youth.
    • Gawad Kalinga: Build­ing com­mu­ni­ties through tourism, social enter­prise, dis­as­ter relief, recon­struc­tion and devel­op­ment to end poverty.

    Thanks to Ellyne, Shie Haur, Nicole, Tas­nim and John for inspir­ing this post.

     
  • Design Gym: Learn design thinking and solve real world problems

    10:10 pm on July 8, 2012 | 0 comments Permalink | Reply
    Tags: , , design, , ,

    How do you solve real world prob­lems with a human-centered lens? How do cre­ate a prod­uct that is effec­tive and beau­ti­ful? Where can you find a com­mu­nity of thinkers that have the skills and process to solve wicked prob­lems? Where do you find an acces­si­ble avenue to learn design think­ing that is prag­matic and  affordable?

    A few months ago, myself and a group of strate­gists and design­ers set out to solve this chal­lenges and emerged with a really excit­ing concept:

    The Design Gym, a com­mu­nity of skilled prob­lem solvers through a workshop-driven design think­ing cur­ricu­lum. We part­ner with orga­ni­za­tions to help them approach their prob­lems in a new way by con­nect­ing their chal­lenges with our community.

    Our inau­gural project is a week­end long inten­sive at the Brook­lyn Brain­ery from July 27th — 29th, 2012. We’re kick­ing the week­end off on Fri­day night with beers, net­work­ing and an intro to design think­ing. Sat­ur­day will be a deep dive into the design process, meth­ods and best prac­tices, and fin­ish­ing off on Sun­day with a hands on appli­ca­tion of skills solv­ing a real-world prob­lem. Don’t worry if you don’t have a design or strat­egy back­ground. We’re all here to learn, and see a prob­lem from a dif­fer­ent per­spec­tive. Sounds like you want to know more? Sign up here, spread the word (we’re on twit­ter too!) and bring a friend!

    If you’re an organization/company/non-profit and are inter­ested in part­ner­ing with us, please feel free to email me. I would love to chat with you. If you have any ques­tions, please email me. If you would like to trade sto­ries about the space or learn more about the project or even just to say hi, please email me. I think you get the pic­ture! I will reply! Seriously.

    A huge shoutout to my team, who are kick-ass all round. Go stalk them: Andrew Hager­man, Daniel Still­man, Jason Wis­dom & Miles Begin.

     
  • One Book Per Week: Tumblring My Findings

    8:13 pm on June 17, 2012 | 5 comments Permalink | Reply
    Tags: , , , design, , , OneBookPerWeek, ,

    Since com­ing to New York, I’ve devel­oped a healthy habit of read­ing on the sub­way going to and fro from meet­ings. My Kin­dle has made it a lot eas­ier to read in a packed sub­way car and my expanded net­works have pro­vided me a wealth of books to add to my read­ing list. After a con­ver­sa­tion with a good friend who inspired a goal set­ting quest, I decided to embark on a One Book Per Week Project — where I would read a book a week as a per­sonal self-development goal. It has been two months in, and I am pleased to share that read­ing is firmly back in life and can offi­cially say that I have read all the books on my shelf. I’ve added some of the books that I read and loved to my Book List but more than that, I would love for my read­ings and dis­cov­er­ies to be shared in a more pub­lic way. Hence, going for­ward, I will be doing this in two ways:

    1) Tum­blr

    I started a tum­blr where I would post quotes and high­lights from books that I am cur­rently read­ing. Major­ity of my read­ings are now done on my Kin­dle and thanks to this awe­some tool called: Findings.com, all the high­lights from my Kin­dle read­ings will be shared to my tum­blr. Quotes Galore aka. my per­sonal quote bank and track­ing of books that I am cur­rently read­ing. Below is a snap­shot of Findings.com. I def­i­nitely rec­om­mend that you check it out!

    2) Mole­skin Book Visualization 

    One of the skills that I have been work­ing on is the Art of Visual Think­ing. I am nat­u­rally a visual leaner, but the art of trans­lat­ing thought and com­plex ideas into pic­tures is a com­pletely dif­fer­ent thing. Hence, to help me along with this learn­ing process, I decided to com­bine it with my One Book Per Week Project. I bought some brand new mole­skins and will be sum­ma­riz­ing up the books I am read­ing into one page in my mole­skin. This not only enables pushes my abil­ity to retain infor­ma­tion, but also allows me to piece together the book in my own way.

     
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